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即时互动消费的信任增长路径：从商品推送走向需求澄清
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How Chat Systems Became Digital Infrastructure Toward Always-On Communication: From Instant Messages to Intelligent Assistants
The history of digital conversation begins long before mobile apps. In the 1950s, computers were massive, institutional, and far from ordinary users. Work was usually handled through queued jobs. People prepared stacks of instructions, submitted jobs and commands, and waited for a line-printer ou